Medi Reviews

Medi has an overall rating of 3.6 based on 39 reviews. Customer feedback on Medi is mixed: Medi reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to tech-savvy consumers, budget-conscious shoppers, online retail enthusiasts. However, Medi is often criticized for its slow customer service response, occasional stock issues, limited international shipping options.

3.6/5.0

39 reviews

5 Stars

10

4 Stars

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1 Star

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All Medi Reviews (39)
AmyTruett_22
June 01, 2026
"Got exactly what I ordered!!"
I ordered a few things from mediuk.co.uk and everything showed up just how I picked it!! No wrong sizes, nothing missing, which is something I always worry about when ordering online. Really happy with how spot-on the order was, and I’d definitely use them again.
MITCHELL
May 26, 2026
"Pretty easy to use overall"
The website was simple enough to get around, and I found what I needed without much fuss. Checkout was clear too, which I appreciated. I’m only giving 4 stars because a couple of pages loaded a little slow for me, though to be fair that might’ve partly been my Wi‑Fi acting up. Overall, no real complaints.
Lizette_napper93
May 26, 2026
"Not sure what was going on on their..."
Not sure what was going on on their end, maybe they were busy or something, but I had to chase them twice before I got a reply. Wasn’t a huge deal, just not a great experience.
ErnaAlbano_84
May 18, 2026
"My order took ages to arrive, and..."
My order took ages to arrive, and I was disappointed. I even checked to see if other people had the same issue because it felt unusually slow. Not the best experience this time.
ThomasScott_21
May 17, 2026
"Helped a little, but nothing crazy"
I did notice a small difference after a few days, so it wasn’t totally useless or anything. But was it the amazing result I was hoping for?? Not really. Maybe it just works better for other people?? Ordering was easy and everything went fine there, I’m just giving it 3 stars because the results were average for me...
INNES
May 17, 2026
"The actual service was okay, nothing disastrous..."
The actual service was okay, nothing disastrous there. But wow, the staff attitude kind of killed the whole vibe for me. Every reply felt rushed and a little blunt, like I had personally ruined their day by asking a simple question. It wasn’t a complete nightmare or anything, but for a company like this, I expected a much more professional and welcoming experience.
michaelmorgan4323
May 13, 2026
"I asked for a refund and, i..."
I asked for a refund and, i was kind of expecting it to turn into one of those drawn-out things. It wasn’t instant, but the money came back within a few days, so I can’t really complain. Would’ve been nice if it was a bit more upfront, but it worked out fine.
RANDOLPH
May 03, 2026
"and the packaging was just okay"
the box showed up with a noticeable dent. The item was still fine, but the packaging definitely could’ve been better.
robert-Bastarache
April 26, 2026
"Just Felt Easy from the Start"
I ordered online it just felt like it was going to be a smooth process from the beginning. Everything showed up quickly, nothing was missing or damaged, and there was no hassle at all. Simple and easy experience.
LOZEY
April 21, 2026
"I ordered a couple of bits from Medi..."
I ordered a couple of bits from Medi UK and they did turn up in the end, but the delivery wasn’t quite what I expected. It took longer than I thought it would, and this is where it got annoying, the tracking barely updated, so I was left guessing what was going on.

The parcel was fine when it arrived, so it wasn’t a big disaster or anything. I’d just say the delivery side could be smoother, or at least a bit clearer, because not knowing where your order is gets frustrating quickly.
Paula_kong97
April 14, 2026
"Really easy to use and find what I needed"
I used mediuk.co.uk for the first time and was impressed with how straightforward it felt. The site was easy to move around, pages loaded quickly, and the menu actually made sense, which made me feel confident I was in the right place while looking for product info.
The checkout was simple too, with no annoying popups or confusing steps getting in the way. It also worked neatly on my phone, which is always a plus. A couple of pages could maybe include a bit more detail, but overall it felt smooth, tidy, and really easy to trust.
alice-Ibarra
April 06, 2026
"There’s a lot to choose from on..."
There’s a lot to choose from on there, and I found what I needed quickly. it was almost suspicious how easy it was, but I can’t really complain.
Judith.cook
April 05, 2026
"Fixed eventually, but it took too long"
They did fix the mistake with my order in the end, so I’ll give them that. But I had to follow up a few times, which was annoying. I mean, you’d think something like this would be handled without the customer having to keep chasing. Not terrible overall, just more frustrating than it needed to be.
NormanSilverman_98
April 01, 2026
"Fit was just right"
The fit was spot on. I was a little unsure at first, but... yeah, it worked out perfectly. Really happy with it
frances2004
March 24, 2026
"Fair prices and straightforward"
I had a look around at a few other places and the prices on mediuk.co.uk seemed fair enough. Didn’t get that feeling like you’re being overcharged or anything. Checkout was simple too, just did the usual bits and that was it. Happy with what I paid and I’d probably use them again...
PINCKNEY
March 24, 2026
"Stopped in to grab a few things..."
Stopped in to grab a few things and they had most of what I was looking for, which was nice. Only one item was out of stock, so not a big deal. Weirdly, I still remember there was a tiny rubber duck sitting by the register for some reason.
WilliamPhillips
March 23, 2026
"Helpful advice and easy to follow..."
The medical advice was actually really helpful and explained in a way that was easy to understand. I didn’t feel rushed at all, and they made sure I knew what to do next... The wait was a little longer than I expected, but overall I was happy with the experience.
Robert-daniels
March 19, 2026
"Pretty good socks, helped more than I expected"
I ordered these compression socks for my legs, figuring they’d probably be just like any other pair, but they actually fit really well. Delivery was fine, nothing to complain about there. I’ve been wearing them most days and my swelling seems better, so I’m assuming they’re doing the job. Overall, I’m happy with them
Andrea.miller
March 16, 2026
"They got back to me in the end"
The replies were a bit slow, they did eventually sort out my question. It wasn’t amazing or anything, but it was fine in the end
hello_ellen864
March 13, 2026
"Didn’t hold up like I expected"
I bought this support from Medi and, to be fair, it seemed alright at first. The fit was decent enough and it did give some support, but I wouldn’t say I was overly impressed from the start.

After only a few weeks, the material started looking worn and thin, and the stitching began to feel a bit loose. I was just using it for normal day-to-day wear, nothing rough, so that was disappointing.

For what it cost, I expected it to last longer. It wasn’t completely useless, but the wear showed up too quickly for me, so I probably wouldn’t buy the same one again.

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